Terms and Conditions

If you require assistance you can email us at: sales@jeffbains.com, alternatively you can contact our web team on 0121 439 7428.

If you prefer to write, please send letters to:

Jeff Bains Website Dept
Unit L
The Link
Bullring Shopping Centre
Birmingham
B5 4BS

Returns

Not happy with your purchase? If you are not entirely satisfied with your purchase, you may return it to us within 21 days. Providing you have proof of purchase.

Products must be returned to us in an unworn and unmarked state, within the original packaging and non defaced shoe box. We may refuse to provide a refund if products are not returned in accordance to the above. Postage will not be refunded.

UK customers can also return orders to one of our city stores. Please note we can only accept a maximum of two products per any refund transaction.

If you would like any further advise concerning our refunds policy please contact us either by telephone or email.

Delivery

We aim to deliver your goods within 5-10 working days to all destinations within the UK however this may in some instances as we may need to source your order from another store.

Our delivery charges are as follows:

UK Mainland: £5.99 per order

Eire £16.00 per order

Northern Ireland & Channel Islands: £5.99 per order

Europe: £23.00 per order

All locations outside of Europe: £59.00 per order